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PRIVACY POLICY

Effective Date: September 23, 2025

Artisan’s Garden (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, participate in workshops or events, make bookings, or purchase products online.
By using our website or services, you consent to the practices described below.

Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address,  and booking details.

  • Account Information: If you create an account, we may collect login credentials and preferences.

  • Usage Information: IP address, browser type, operating system, pages viewed, and interactions with our site.

  • Event/Workshop Participation: Registration details, dietary preferences, or special requirements provided during sign-up.

  • Minors: Our services are not directed toward individuals under 18, and we do not knowingly collect personal information from children without appropriate parental consent.
     

How We Collect Information
We collect personal data in the following ways:

  • Directly from you when you register for an event, purchase a product, or contact us.

  • Through account creation or newsletter subscriptions.

  • Automatically via cookies, analytics tools, and similar technologies when you use the website.
     

Why We Collect Information
We use your information to:

  • Process orders, payments, and shipping.

  • Manage event and workshop registrations.

  • Confirm private bookings and communicate with you about reservations.

  • Send updates, promotional material, and newsletters (if you opt in).

  • Improve our website functionality, services, and customer experience.

  • Comply with legal and regulatory requirements.
     

Sharing of Information
We do not sell or rent your personal information. We may share your data in the following cases:

  • Service Providers: With third parties who help us with payment processing, shipping, email distribution, and website hosting.

  • Legal Compliance: Where required by law, regulation, or court order.

  • Business Interests: In the event of a business transfer, merger, or sale of assets, your information may be part of the transferred assets.
     

Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance your browsing experience, measure site traffic, and improve features. You may set your browser to refuse cookies, but some site functions may not work properly.

Your Rights
Depending on your jurisdiction, including under British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA):

  • You have the right to access, update, or request the correction of your personal information.

  • You may withdraw consent for marketing communications at any time.

  • You can request deletion of your personal information, subject to legal and contractual obligations.

  • To exercise these rights, please contact us using the details below.
     

Protecting Your Information
We take reasonable technical and administrative measures to safeguard your personal information against loss, theft, unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the Internet can be guaranteed 100% secure.

Minors’ Information
Artisan’s Garden does not knowingly collect personal information from children under 18 without parental or guardian consent. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

Third-Party Websites
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these third-party websites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Artisan’s Garden
Sooke, British Columbia, Canada
6689 Goodmere Rd.
778-352-3353



 

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